ClearPath

End-to-end parcel management for shipping companies routing US purchases to Jamaica. From mailbox receipt to customs clearance to customer pickup — automated and transparent.

The ClearPath admin dashboard on a desktop monitor, showing new customer and daily package counters, payments received, a monthly revenue chart, an incomplete payments grid, and package and invoice status breakdowns.

ClearPath in 30 seconds.

A quick look at how ClearPath moves a package from your US mailbox all the way to your customer's hands.

Plays muted — use the volume control to turn on sound.

Every package. Every step. Under control.

ClearPath manages the full lifecycle of a shipped package — from the moment a customer's purchase lands at your US mailbox address to the moment it is delivered or collected in Jamaica. Operations teams and drivers can run dispatch, invoicing, delivery execution, and proof-of-delivery workflows, while customers use the ClearPath mobile app to track packages, create pre-alerts, schedule deliveries, pay invoices, and authorize pickups.

  • 📬 US Mailbox IntakeReceive packages at your US address, assign them to the correct customer account, and log them into the system immediately.
  • 🔔 Automated Status NotificationsCustomers are notified automatically at each stage — received in the US, in transit, at customs, ready for pickup.
  • 🛃 Customs Processing WorkflowManage the customs clearance process with built-in duty tracking and documentation support.
  • 📋 Pickup ManagementTrack when customers collect their packages, generate receipts, and maintain a complete pickup log.
  • 👥 Multi-Tenant ArchitectureRun multiple shipping agents or branches on a single platform, each with their own data and customer base.
  • 🚚 Home Delivery ReadyThe platform is architected to support last-mile home delivery when you're ready to offer it.
How It Works
1. Package arrives at US addressLogged and assigned to customer
2. Shipped to JamaicaCustomer notified, tracking updated
3. Customs clearanceDuties processed, documentation logged
4. Ready for pickupCustomer notified, receipt issued on collection
A member of the operations team holding a tablet running the ClearPath admin dashboard, with branch filters, daily counters, revenue reporting and outstanding payments.

Everything your customers need, right from their phone.

The ClearPath mobile app gives customers one place to manage incoming parcels from pre-alert to delivery and payment, with real-time visibility throughout the process.

  • 📱 Real-Time TrackingCustomers can track package status from arrival to final delivery with fewer status surprises.
  • 🧾 Pre-Alerts with Invoice UploadCustomers can create pre-alerts before arrival and upload invoices for easier processing.
  • 🗓️ Delivery ManagementCustomers can view scheduled deliveries, edit delivery details, and choose pickup or doorstep delivery options.
  • 💳 In-App PaymentsCustomers can pay invoices, submit payment proof, and review invoice details and package history in-app.
  • 🪪 Authorized Pickup ControlsCustomers can add authorized persons to safely collect packages on their behalf.
  • ⚙️ Profile & PreferencesCustomers can manage profile details and saved delivery preferences for faster repeat actions.
The ClearPath customer app on a phone, showing the customer's mailbox number and US shipping address, a Create PreAlert button, and a package list with live in-transit and ready-for-pickup progress tracking.

A smoother delivery experience from start to finish.

The ClearPath mobile app improves customer confidence with faster package visibility, less manual paperwork, easier payment and delivery scheduling, and safer pickups through authorized-person controls.

Ready to automate your shipping operation?

Let's talk about your volume, your team, and how ClearPath can fit into your workflow.

Get in Touch